Shipping Policy

Processing Time

Orders are typically processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Time

Estimated delivery time is 2-7 business days after your order has been processed.

Please note that delivery times are estimates and may vary depending on your location, carrier delays, customs, weather, or other circumstances outside our control.

Shipping Costs

Shipping costs are displayed at checkout before you complete your purchase. We may offer free shipping on selected products or promotions.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information when available. Tracking updates may take a few business days to appear.

Multiple Items

If you order multiple products, your items may arrive in separate packages because they may be shipped from different fulfillment locations.

International Orders

International orders may be subject to customs duties, taxes, or import fees. These charges, if applicable, are the customer's responsibility.

Incorrect Address

Please make sure your shipping information is correct before completing your order. We are not responsible for delays or failed deliveries caused by an incorrect or incomplete address.

Lost, Damaged, or Delayed Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at nexussupplys@gmail.com with your order number. We will work with the shipping carrier to resolve the issue.

Contact Us

For shipping questions, contact us at nexussupplys@gmail.com.

Last updated: August 2026